Mark was extremely helpful, knowledgeable and accomodating. The process was smooth from start to finish. You can tell he takes pride in his cars and it shows. I love my new MINI ! It is exactly what I was looking for. Thanks, Mark!
Mark is amazing and he made buying my new Mini a wonderful experience. My old beloved 1998 Honda CRV had come to the end of its days and I began looking for a smaller more economical car last winter. I visited many dealers of many types of cars and tried out many different makes and models. Overall I became discouraged by the lack of product quality I was seeing as well as a growing aversion to dealer spiel .......Then one afternoon I drove past Import Motors on the way home from work and I thought what the heck I'll go in and drive one. I ended up sitting and talking with Mark about Minis for the rest of the afternoon! He listened intently to what I was looking for and I learned all about Mini Cooper history and evolution, the different models and which one might work best for me. He has a wealth of knowledge of and experience with Mini Coopers as well as an enthusiastic affection for them. He even drives one! I test drove some of the models on his lot and I was hooked! I knew my next car would be a Mini! The drive was quiet, smooth, comfortable, and responsive. The car is beautifully designed with lots of clever features and even some special ones that will make you laugh! It was sooo much fun! Unfortunately at that time Mark didn't have any models with the specific features I was looking for but said to check back again, he had new inventory coming in all the time and I had time to wait. In the mean time I became Mini obsessed- I interviewed Mini owners wherever I found them: at gas stations, in parking lots, even rolling down my windows at traffic lights and I found only product loyalty and ...many of Mark's repeat customers too! I visited a Mini Dealer out of state once to look at a model that was close to what I had in mind but soon realized that I had made a mistake, not only because the distance would make dealer support untenable but given my personal experience of Mark and the fact that I had discovered he has the respect and trust of a large community of customers that I prefer to purchase a car from him. So I continued to wait and then this summer, two weeks before my Honda's registration expired, I drove past Mark's Dealership and there was the car I had been waiting for, fresh off the truck! Working with Mark has been a dream. He has been so helpful making sure that my Mini got inspected and any repairs needed under my warranty were made. Facilitating any exterior touch up work so my car was pristine. He even sat patiently with me while I muttled thru the owner's manual. He even made suggestions for getting winter tires with rims so that my car will handle better in the snow and have less salt damage. If it were an option I would give Mark six out of five stars! So I have this new fun adorable Mini that I bought from my wonderful local Mini dealer named Mark. What's not to like about t
Mark is extremely knowledgeable about the Mini and is the best car dealer I've dealt with. He worked with me without hassling and he wasn't pushy. The Mini is an absolute joy to drive. It has great power at a low weight. The handling is extremely crisp. I've driven in snow, rain and dry and been very confident. The dynamic stability control is magic. Ride is firm with the factory tires. I'm getting 35 MPG in mixed highway and city driving. Very happy with my purchase.
I purchased my first Mini Cooper from Mark yesterday. I had a very fun drive to work this morning! Mark was extremely informative about Minis and helpful in choosing the right car for me. He has stringent standards for his used car inventory as is evidenced by the high quality of the used selection. I felt no pressure to buy and enjoyed the entire experience. Genuine and professional throughout the process, I would highly recommend Mark and Imported Motor Cars and would definitely purchase there again.
Even sitting in the garage this car makes me happy. I appreciate your easy manner in the sale, I hate going to big dealerships and their attitude. Glad to have done business with you
Mark is wonderful to work with. I bought my 2009 mini clubman- which is a delight to drive- 8 months ago. Mark took good care of me, and has consistently made himself available to address my questions; e.g., how to open the "bonnet". I highly recommend both Mark and the mini-cooper.
Mark was a pleasure to work with and was very accommodating. He was very informative about Mini Coopers and did not pressure for a sale at all. When I picked up my car he met me an hour earlier than they normally opened to meet my schedule. The car was detailed and had a new inspection sticker. The vehicle buying experience was very comfortable and I would recommend this dealership to anyone looking to buy a quality used car!
Mark really knows his mini-coopers! Had a great overall experience! He was very helpful and let me drive several different mini's..
If you are looking to buy a MINI from anybody in the state of Maine you have to go see Mark, him and his staff were wonderful. They didn't make me feel pressured into buying anything, and they were so patient when it came to deciding the right MINI for me, they were just as knowledgeable maybe even more knowledgeable than a MINI dealer, they answered all of my questions and helped me feel secure about my purchase.
I recently purchased from Import Motor Cars and my experience with Mark and Hannah was nothing but the best. I would definitely purchase from them again. Mark and Hannah bent over backwards to make this a great experience for me and it is much appreciated. What I really appreciated was their patience with me. I was uncertain whether I should buy a mini and they did not pressure me in any way. They allowed me to take my time and come back for several drives and inspections. Mark also had the vehicle checked over thorough at the dealership in Peabody before my purchase. I'm so happy that I bought my mini and can't imagine life without it. It would be really hard to drive somethingelse in the future because this is such a fine, quality machine. Thanks Mark and Hannah for the great experience!